NetDocuments AU Service Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Platform Operational
90 days ago
99.95 % uptime
Today
Subsystem Operational
Search Operational
Indexing Operational
Background Processing Operational
PatternBuilder Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance Window - NetDocuments CDN Update - AU Service May 30, 2026 01:00-03:00 AEST

Following on our recent communications, the NetDocuments AU Service region will undergo a Scheduled Maintenance Window outside of regional business hours on Saturday, 30 May 2026 from the hours of 1:00 am to 3:00 am AEST to migrate to our new Content Delivery Network provider (CDN).

We do not anticipate any downtime or customer impact during this event. This is an informational message only. More details on upcoming changes can be found here: https://support.netdocuments.com/s/article/Upcoming-NetDocuments-Network-Update-May-2026

Note: Due to security enhancements that are part of this infrastructure change, endpoints running older operating systems such as Windows Server 2012, Windows 7, or Windows 8.1 will likely experience issues accessing the platform once the migration is complete. All modern operating systems will continue to be supported.

If you have any questions about this Maintenance Window, please contact Support via the portal: https://support.netdocuments.com/
Posted on May 20, 2026 - 08:41 AEST
System Metrics Month Week Day
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May 24, 2026

No incidents reported today.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

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